Last Updated: 8 Aug 2024

Welcome to Family Root, a family and social networking app designed to help you create and share your family tree, connect with relatives, and share photos and videos. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our app and services.

1. Information We Collect

We collect the following information:

  • 1.1 Personal Information: When you create an account, we may collect the following personal information:
    • Name
    • Email address
    • Profile photo
    • Date of birth
    • Contact information
    • Family relationships and connections
  • 1.2 Content You Share: We collect and store the content you share, including photos, videos, family tree details, and any other information you voluntarily provide.
  • 1.3 Device Information: We collect information about the device you use to access our services, such as your device's model, operating system, unique device identifiers, and network information.
  • 1.4 Usage Data: We collect information about your interactions with our app, including the features you use, the content you view or share, and the time, frequency, and duration of your activities.
  • 1.5 Location Information: With your permission, we may collect location information from your device to enhance your experience with location-based features within the app.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: We use your information to operate and maintain our app, enhance your experience, and develop new features.
  • To Connect You with Family: We use your personal information to help you connect with family members and share content within your family network.
  • To Communicate with You: We may use your contact information to send you updates, notifications, and other important information about the app.
  • To Personalize Your Experience: We may use your data to personalize the content and experiences you see on the app.
  • To Ensure Safety and Security: We use your information to detect and prevent fraudulent activities, abuse, and other harmful activities that may compromise the security of our app and users.
  • To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We share your information in the following ways:

  • 3.1 Sharing with Family Members and Users: Family Root is designed to facilitate sharing within families. The content you share, including photos, videos, and family tree information, may be visible to your connected family members and others you choose to share with.
  • 3.2 Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve our app. These providers are required to protect your data and use it only for the purposes specified by us.
  • 3.3 Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to:
    • Comply with legal obligations or government requests.
    • Protect and defend our rights, property, and safety, or the rights, property, and safety of our users or others.
    • Investigate and prevent potential violations of our policies or illegal activities.
  • 3.4 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner or entity.

4. Your Rights and Choices

You have the following rights and choices:

  • 4.1 Access and Correction: You have the right to access and correct your personal information. You can update your account details and preferences through your profile settings.
  • 4.2 Data Deletion: You can request the deletion of your account and data by contacting us at info@familyrootapp.com.
  • 4.3 Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in the communication or by updating your preferences in the app.
  • 4.4 Location Information: You can control the collection of location information through your device settings.

5. Data Security

We take the security of your information seriously and implement reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no security system is completely impenetrable, and we cannot guarantee the security of your data.

6. Children's Privacy

Family Root is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe that we have collected information from a child under 13, please contact us so we can take appropriate action.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Family Root Support Team
info@familyrootapp.com